Refund Policy

1. Current Service Model — Free Platform

At this time, My Gaming Hubb is a completely free-to-use informational platform. We do not currently charge for access to any content, tools, guides, or features on this website. No purchases are required to use any aspect of the platform.

Because there are currently no paid services or products, no refunds are applicable to the standard use of My Gaming Hubb. If you have been charged by a third party claiming to represent My Gaming Hubb and believe this to be fraudulent, please contact us immediately at [email protected].

2. Future Paid Services

In the event that My Gaming Hubb introduces paid services, premium content, subscriptions, or other chargeable features in the future, the following refund principles will apply. This policy will be updated with specific terms at such time.

Digital Products and Services

For any digital products or online services, refund requests will be considered on a case-by-case basis, subject to UK consumer law including the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013. Under these regulations, you typically have a 14-day cancellation period for services unless the service has been fully performed with your prior consent before the cancellation period expires.

Subscriptions

If subscription services are introduced, you will be able to cancel your subscription at any time. Cancellation will take effect at the end of the current billing period. Partial refunds for unused portions of a billing period will be assessed based on the terms of the specific subscription product.

General Principle

We are committed to treating refund requests fairly and in accordance with UK consumer protection law. Requests made in good faith and within a reasonable timeframe will be considered promptly.

3. How to Request a Refund

If and when paid services exist and you wish to request a refund, please contact us via:

• Email: [email protected]
• Subject line: "Refund Request — [brief description]"
• Include: Your name, the date of purchase, the service purchased, and the reason for your request

We aim to acknowledge refund requests within 2 working days and resolve them within 7 working days.

4. Third-Party Products

My Gaming Hubb content may reference or discuss third-party products (such as gaming hardware, games, or services). Any purchases you make from third-party retailers or platforms are governed by those providers' own refund and returns policies. My Gaming Hubb accepts no responsibility for transactions made with third parties.

5. Chargebacks

We encourage customers to contact us directly before initiating a chargeback with their payment provider. In most cases, concerns can be resolved efficiently through direct communication. Unresolved chargeback disputes may result in suspension from future paid services.

6. Changes to This Policy

This Refund Policy may be updated as our services evolve. We will indicate changes by updating the "Last updated" date above. We recommend reviewing this policy periodically.

7. Contact